Student Support

During the enrolment process, TKL College staff or representatives will engage with a prospective student in several ways to understand their individual needs and provide the necessary support to each student to maximize their chances of completing the selected training program.

We engage with students in the following ways:

  • Enrolment Application form:

The enrolment application form includes specific questions for the student regarding their cultural and educational background, spoken English ability, skill in literacy and numeracy, and any individual needs that may prevent their full participation in the training program.

  • Enrolment interview:

This interview includes discussions relating to individual needs, Language, Literacy, and Numeracy (LLN), rights and obligations, recognition of opportunities, etc.

  • Orientation Program:

The orientation program is conducted for all new students arriving on TKL campus at the beginning of the course. A briefing is conducted on Australian culture and course outline. Information is given to students regarding student visa conditions, accommodation, overseas student health cover, and the use of information technology facilities within the campus.

Students are also given a campus tour and are introduced to the academic and administrative staff.

Other individual needs can be considered on a case-by-case basis in consultation with the Principal/Chief Executive Officer.

This multipoint approach ensures that students entering a training program with TKL College will have their individual needs identified that can enable the allocation and arrangement for the appropriate support services that can be provided internally or by an external provider.

Student Support Services

  • Access to helpful and friendly student support staff
  • USI creation and support
  • Flexible Fee payment options
  • Literacy, Language, and Numeracy support services
  • Additional tutorial sessions
  • Mentoring from trainers
  • Referral to external support services
  • Additional support for learners who come from a non-English speaking background
  • Disability access services
  • Counselling support
  • Emergency services
  • Medical, legal¬† services referral


  • Modern, spacious, and fully equipped classrooms
  • On-campus library and computer lab
  • Outdoor recreation area
  • Free Wi-Fi

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